Legal
This privacy policy explains how DvlaBuddy collects, uses, and protects any information you provide when you visit this website. We take your privacy seriously and will only use your information in ways described here.
DvlaBuddy is an independent informational website providing guidance on DVLA forms and related vehicle and driver licensing matters in the United Kingdom. We are not affiliated with the Driver and Vehicle Licensing Agency or any government department.
If you have questions about how we handle your data, contact us using the details on our contact page.
We collect minimal information. Specifically:
Information you give us: If you contact us via our contact form or by email, we receive your name, email address, and the content of your message. We use this only to respond to your query.
Information collected automatically: Like most websites, we collect standard server log information including your IP address, browser type, the pages you visit, and the time of your visit. This is used solely to understand how visitors use the site and to identify and fix technical problems.
Cookies: We use cookies to support site functionality and, where applicable, to serve display advertising. See the Cookies section below for full details.
We use the information we collect to:
Respond to messages you send us. Understand how visitors navigate the site so we can improve it. Monitor for technical errors and security issues. Serve relevant display advertising where this applies.
We do not sell your personal data to any third party. We do not use your data for automated decision-making or profiling.
This site is monetised through display advertising. Advertising networks may use cookies to show you relevant adverts based on your browsing history across different websites. This is standard industry practice.
You can opt out of interest-based advertising at any time through the Your Online Choices tool or by adjusting your browser settings.
We have no access to or control over cookies used by third-party advertisers.
A cookie is a small file placed on your device when you visit a website. We use the following types of cookies:
Essential cookies: Required for the website to function. These cannot be switched off.
Analytics cookies: Help us understand how visitors use the site. Data collected is anonymous and aggregated.
Advertising cookies: Placed by our advertising partners to show relevant adverts. You can opt out of these at any time.
You can control and delete cookies through your browser settings. Deleting cookies may affect the functionality of some parts of this website. For more information, visit aboutcookies.org.
This website contains links to GOV.UK and other external websites. Once you leave our site, we have no control over how other websites handle your data. We recommend reading the privacy policy of any external site you visit.
Contact form submissions and email correspondence are kept for up to 12 months, after which they are deleted. Server log data is retained for a maximum of 90 days.
Under UK data protection law, you have the right to:
Access the personal data we hold about you. Ask us to correct inaccurate data. Ask us to delete your data where there is no lawful reason to keep it. Object to us processing your data. Request that we restrict how we process your data.
To exercise any of these rights, contact us via our contact page. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office at ico.org.uk.
We may update this privacy policy from time to time. When we do, we update the date at the top of this page. We encourage you to check back periodically.